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Appointmentsflu_shot

To make an appointment you can telephone, call in at reception or use our online booking system via the above link.

Appointments are booked at ten minute intervals and are for one patient and one problem only.

Routine Appointments

You will be offered the next available routine appointment. Patients have the right to express a preference to see a particular doctor or nurse but it should be understood that you may have to wait longer for an appointment if your preferred choice of clinician has a longer waiting list than other clinicians.

Urgent Appointments

A number of ‘Same Day’ appointments are available for patients with urgent medical conditions with both the doctors and nursing team. The receptionist will ask you for an indication of your condition in order that you may be directed to the most appropriate clinician

Telephone Consultations

Telephone advice is available. If it is not possible to speak to a clinician when you telephone, the receptionist will take your details and arrange for your call to be returned when one is available to speak to you.

Under 16’s

The practice encourages Under 16’s to attend surgery with their parent or carer but if a child under the age of 16 attends on their own, they have the right to patient confidentiality. Young people can make a confidential appointment with one of the practice nurses to discuss any concerns which they may have with regard to teenage and sexual health.

Chaperones

Manor Field Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and that the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Patients who attend more than 5 minutes late for their appointment may not be seen and be asked to make another appointment in order that clinics can run to time.

 

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