FACE MASKS
From Friday 17th July 2020 we request that ALL patients attending the surgery wear face coverings. Please see our news page for more information.
CORONAVIRUS - UPDATE
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
It may take more than a week for your identity to be checked and verified so you can use these services.
If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.
Welcome
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access
The surgery operates from a two-storey building with access for wheelchair users. Our staff will always be happy to help patients with mobility problems.
Summary Care Record
Access your Summary Care Record
(Read more about Summary Care Record)
Information Sharing
This practice may supply personal health data to comply with its legal obligations from time to time, as directed by the Secretary of State for Health, or other recognised Statutory Authority.
Privacy Notice
Covid-19 Privacy Notice
How we use your information leaflet
Sharing your medical record - a quick start guide
Choosing which organisations can view your record
Call Recording
Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018. Calls are recorded for monitoring, training and dispute resolution purposes.
The purpose of call recording is to provide an exact record of the call which will:
- Protect the interests of both parties
- Help improve Practice performance and best practice
- Help protect Practice staff from abusive or nuisance calls
- Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it
- Establish the facts and assist in the resolution of any medico-legal claims made against the practice or its clinicians
- A call recording may also be used as evidence in the event that an employee's telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee's manager, to be investigated as per the Practice Disciplinary Policy.
(Site updated 11/06/2021)