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Under 16’s

The practice encourages Under 16’s to attend surgery with their parent or carer but if a child under the age of 16 attends on their own, they have the right to patient confidentiality. Young people can make a confidential appointment with one of the practice nurses to discuss any concerns which they may have with regard to teenage and sexual health.

Chaperones

Manor Field Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and that the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Patients who attend more than 5 minutes late for their appointment may not be seen and be asked to make another appointment in order that clinics can run to time.

Minor Ailments (Pharmacy First)

Advice and suitable remedies for common and minor ailments is available from most pharmacies. Your pharmacist is a qualified health care professional who can also advise you about a wide range of medicines that you can buy without a prescription and any side effects of medication which you are taking.

The Minor Ailment Scheme is available at Weldrick’s Pharmacies based at Maltby Services Centre, High Street, Maltby and Laburnum Parade, Maltby.

Treatment is available under the scheme for many conditions including:

Cough, Hay Fever, Cold Sores, Constipation, Dermatitis, Vaginal Thrush, Pre-conception Advice, Fever in Children, Head Lice, Colic, Scabies, Diarrhoea, Athlete’s Foot, Common Cold,, Acne, Warts and Verrucas, Conjunctivitis, Haemorrhoids, Indigestion, Nappy rash and Threadworm.

Ask to speak to the Pharmacist for advice – treatment under the scheme is free of charge if you are exempt from prescription charges.

The Minor Ailment Scheme does not affect your right to see your GP.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.  Lack of transport is not considered an acceptable reason for requesting a home visit.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Medical Students

The Practice undertakes the teaching of medical students from Sheffield University Medical School.

A student may be present during your consultation. If you have any objections to a student being present at your consultation, please advise the receptionist before you see the Doctor or Nurse.